Why Doesn’t Sweatcoin Count My Steps?

If you are reading this, then it’s because your steps aren’t converting into Sweatcoins and there are a number of ways to troubleshoot this issue.

It’s one thing that an application encourages us to engage in physical activities, but when this said application rewards us for participating in these exercises, we should give kudos to the developers. That is the model upon which the app Sweatcoin operates – it pays us for steps.

How does Sweatcoin Count Steps?

Sweatcoin is an achievement tracker app – it tracks your steps and rewards you for them. This app works best when linked to your Google fit data. Once installed and you’ve signed up, Sweatcoin utilizes your device’s accelerometer and GPS location to track your outdoor steps. For every 1000 steps you take, Sweatcoin will pay you 0.95 “sweatcoins”(it automatically docks a 5% commission on each Sweatcoin earned). These coins can later be traded for gadgets, sports and fitness kits, gift cards, etc. 

Currently, Sweatcoin works on smartphones (Android & iPhone), and Apple Smartwatch.

Why isn’t Sweatcoin Counting my Steps?

Some users have complained that Sweatcoin does not count their steps, or at least not all the steps they take. And since you are here reading this, I believe you are facing the same issue.

If you feel that not all your walking activities end up being reflected in the app, the first thing you might want to do is to see if your phone’s battery-saving mode is on. If it is on, you might need to switch it off as this is sometimes the reason why Sweatcoin doesn’t count steps correctly. If however, you do not want to completely turn off battery saving mode, you can at least make an exception for the Sweatcoin app i.e turning off the battery saving mode for the Sweatcoin app alone. You can do this by following the below steps.

  • Launch your phone settings app,
  • Click on “apps and notifications,”Sweatcoin doesn't convert steps
  • Locate the Sweatcoin app,
  • Navigate to “battery” and then, “battery optimisation,”How does Sweatcoin count steps?
  • Now locate the Sweatcoin app again, and click on “Don’t optimize”How does Sweatcoin works?

If after this step, Sweatcoin doesn’t still register your steps correctly, then check out the next culprit.

One other major reason why Sweatcoin won’t count your steps is that the steps were detected to be coming from indoors. Most users have reported that Sweat Coin doesn’t convert steps that it senses were performed indoors. Although it did register mine whenever I took a walk around my house. But if you, on the other hand, performed a couple of walks indoors and it wasn’t counted by the Sweatcoin app, you could try coming outside to perform the steps again. If it still isn’t recorded, then there’s an issue but keep reading.

Next, you will want to make sure that your phone’s date and time are correct. It is recommended that you set it to “automatic time detection.”

Another possible reason why Sweatcoin won’t count your steps correctly is that you have more than one fitness app installed. Fitness apps tend not to work well with each other. So if you have multiple fitness apps installed, you might want to remove one.

If after trying all that is listed here but Sweatcoin isn’t still counting your steps, then you can try uninstalling and reinstalling the app. Just doing this has done the trick for quite a few persons but it should be taken as a last resort.

If everything else fails, the only option left is to contact Sweatcoin support. You can do that through their contact page email: [email protected]

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