How to Troubleshoot “Discord Keeps Freezing” on Windows PC
Discord is a lot like Slack / Skype for gamers – it allows you to chat and communicate with other people while playing online. The service works on both computers and mobile devices, making it one of the best apps for gaming communication.
As with any other online service, Discord can have connectivity issues. Discord keeps crashing? It can happen. It could be Discord’s fault, an issue with your ISP, or something on your end.
What causes Discord to “freeze”?
- Keystrokes : Keystrokes are a very useful way to assign a keystroke pattern to a particular task. Most apps allow you to use this feature, including the Discord app. Unfortunately, the Discord app can crash due to keystrokes.
- Compatibility issues: This issue can be caused by compatibility issues with the Discord app. If you run the application in compatibility mode, the problem is usually resolved.
- Hardware acceleration: In most cases, this is a hardware acceleration issue. Hardware acceleration is the use of computer hardware to perform certain functions more efficiently than with software running on a general purpose processor.
How do I fix the “Discord keeps freezing” issue?
Launch the Discord app as an administrator
- Go to the Discord icon on your desktop or locate the Discord app in Windows 10.
- Right click on it and select Run as administrator.
- The Discord app opens and now launches as administrator.
Activate compatibility mode
- Go to your desktop or wherever the Discord icon is.
- Right click on the icon and select Properties.
- If you can’t find the shortcut icon, just follow the steps below.
- Open the Run window by pressing Window + R and type “shell: AppsFolder” in the dialog box.
- This will open a window with all the applications installed on your computer.
- Go to the Discord app icon, right-click on it, and select Create Shortcut.
- In the properties window, select the Compatibility tab.
- Click the Compatibility Troubleshooter or “Run this program in compatibility mode for” and select your operating system from the list.
- Click Apply then OK to save your changes.
Clean up the Discord cache
- First, close the Discord app.
- Then open the Run command window by pressing Window + R.
- In the dialog that opens, locate% appdata%.
- In the window that opens, locate the Discord folder.
- You will simply delete the whole folder by right clicking on it and deleting it.
- First, uninstall Discord from your computer.
- Go to Control Panel – Programs – Uninstall Program – find Discord and uninstall Discord.
- After uninstalling Discord, go to the official website of the Discord app, download it and reinstall it.